At Fidor Solutions, we bid goodbye to the demanding year of 2020 with some exciting news. Among the many milestones that we have achieved in the year 2020, few are mentioned below:
Fidor Solutions Embracing Change
On November 26, we publicly announced the intended acquisition of Fidor Solutions by Sopra Steria, a European leader in digital transformation. Sopra Steria is a French Multinational Company with over 46,000 employees in 25 countries generating a revenue of EU 4.4 billion in 2019 and listed on the French Stock Exchange. Their subsidiary, Sopra Banking Software, has 1500 clients in 80 countries with 5000 employees.
With Sopra Steria’s wealth of financial products, their global network and their massive installed customer base, we at Fidor Solutions are truly excited to join the Sopra family. We genuinely believe that the Fidor Digital Platform is an exciting addition to the product suite and together with Sopra Banking Software, we will be able to create synergies and accelerate our efforts to achieve remarkable growth.
Moneysmart.ae by ADIB
ADIB’s Smart Banking, which is the UAE’s most recent Neobank powered by Fidor’s community-based digital banking platform, reached 100,000 users of Moneysmart community. With this initiative, we proved once again that our community approach helps acquire new customers and drastically reduces the cost of acquisition compared to traditional channels.
Fidor Digital Onboarding
We introduced the most anticipated Fidor Digital Onboarding, an automated digital onboarding solution, which lets your customers enrol in less than 5 minutes in a friendly and compliant manner right from any device with a frictionless experience and a minimum number of clicks.
We developed the extensive Digital BackOfficeX, a back-office management solution which significantly reduces the complexity, time and costs involved in managing multiple product development processes and workflows thus allowing a clean and intuitive end-user experience for your customers and your employees.
The New Fidor Community
We built the sociable Fidor Community to allow organisations like yours to acquire customers on a cost-effective basis seamlessly, drive engagement with prospects, create themed discussion rooms, reduce customer service efforts, engage with partners and developer communities, increase financial literacy among users and promote content or products.
Fidor Loyalty & Rewards
We launched an enriched Loyalty and Rewards Marketplace for Banking customers to be rewarded at every touchpoint at their convenience and provide them with a choice to redeem points the way they want to, thus deepening relationships with your organisation.